About us

Nora Elle isn’t just about clothes, it’s about how they make you feel.

That calm confidence. The ease of a perfect fit. The quiet joy of wearing something that just works. We create pieces for those in-between moments, when you’re most at ease, most yourself.

Our Identity & Vision

Nora Elle isn’t just about clothes; it’s about how they make you feel. Our brand was born from a vision to bring carefully curated, high-quality fashion to women across the United Kingdom. We focus on that "calm confidence", the ease of a perfect fit and the quiet joy of wearing something that simply works for your daily rhythm.

Transparent Global Fulfilment

To provide you with a diverse collection and exceptional value without a luxury price tag, we utilize an international supply chain. Your orders are hand-picked and dispatched directly from our specialized fulfilment partners in Asia. We believe in full transparency: all our prices are Delivered Duty Paid (DDP), meaning we handle all UK VAT (GB498241750) and import duties ourselves. The price you see at checkout is exactly what you pay, no hidden fees, no surprises at your doorstep.

Local Support & Our Promise

While we source globally, our heart and support are strictly local. Our administrative team operates out of Manchester, and we ensure that returning an item is as easy as buying it. All returns are processed at our dedicated UK logistics centre in Coalville, ensuring a swift and reliable service. We stand behind our quality with a 1-year voluntary guarantee on manufacturing defects, ensuring that Nora Elle remains a brand you can breathe in and trust.

Company Information:
Company Name: Nora Elle
Legal Entity: HH ECOM LTD
Company Number: 16133586
VAT Number: GB498241750

Return Address (for returns):
Unit 3, Tungsten Park, Bardon Road, Coalville LE67 4BL, United Kingdom

Business Address (not for visits):
Local Blackfriars 1204 Block A, Bury Street, Salford, Manchester, M3 7FL

Please note: Nora Elle is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above.

Contact information:

Preferred contact method: You can reach us best via email or through our contact formWe aim to respond within 24 hours.

Email: info@noraelle.co.uk
Phone: +44 07537 189747

Customer Service Hours (London time, UTC +1 typically 30-Mar to 26-Oct otherwise UTC +0):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM

Commitment to Privacy

We value your privacy and security. Please refer to our Privacy PolicyTerms of service, and Refund Policy for more information.

Questions?

Check our FAQ page for answers to common questions. If you still need help, feel free to email us at info@noraelle.co.uk.